With 24/7 support you can contact us at any time to help resolve your problems and help you discuss new ways to make your facility even better. And by attending our Users Conference you can get to share ideas with a whole community focused on Tennis Facility Management.
With instant access to the system form any location, and detailed real-time reports on court and program utilization you can rapidly tweak your business to increase participation. This has helped our customers achieve a return on investment many times over the price of the system and has allowed them to have a competitive advantage over competing facilities.
Our Implementation Process
With over 150 tennis facilities successfully implemented with have developed an implementation strategy designed to get you up and running as easily as possible. By providing a combination of both remote and onsite services we can structure your implementation to reduce the stress of migrating from your existing system.
Business Process ReviewThis is where we develop a deep understanding of your facility and the types of challenges that you have. Through a series of discussions we can map out how TennisSource.Net is best implemented at your facility..
System Configuration With the information in hand the TennisSource.Net system is configured to your specific needs, and data is imported from other systems as needed. Any special rules, and reports are implemented. the critical set of use cases is created to validate the operation of the system for the your environment.
Customer TrainingEach group of users within your facility are trained to use the aspects of the system the need to know. real life scenarios and use cases are used to raise the comfort level for the big day! At the end of the training you will feel confident that the TennisSource.Net solution is the best partner you can have.
Go-LiveWe will be with you for the go-live process. While every attempt is made to prepare your front desk staff for transition, we know that there will be lots of questions during the first few days, and we will be there to make it a great experience.